• 936 W 200 S, Kamas, UT 84036, United States
Weller Recreation

Cancellation Policy

At Weller Recreation LLC, we value transparency and customer satisfaction at every stage of your purchase. To ensure a smooth buying experience, we kindly ask all customers to review our cancellation guidelines below.

Order Cancellation Window

We understand that plans can change. Customers may request a full cancellation and receive a 100% refund within 12 hours of placing an order.

  • To qualify for a full refund, your cancellation request must be submitted within the 12-hour grace period.
  • After this window, your order will have been placed into processing, preparation, or scheduling for transport and can no longer be canceled.

Once processing has begun, no modifications or cancellations can be made—except for changes to your shipping address.

Shipping Address Modifications

If your order has already entered processing, we can still assist with corrections or updates to your shipping address as long as the unit has not yet shipped.

To request an address update, please contact our team immediately.

Orders That Have Shipped

Once a unit has shipped or has been assigned to a carrier, it cannot be cancelled. Customers wishing to return a shipped product must follow our standard Returns & Refund Policy (if applicable).

How to Request a Cancellation

To request a cancellation within the allowed 12-hour window, please contact us through any of our official channels:

📞 Phone Support: +1 (435) 266-4773 

📧 Email: sales@wellerrecreation.com

📍 Address: 936 W 200 S, Kamas, UT 84036, United States

🌐 Contact Page: https://wellerrecreation.com/contact-us/

Opening Hours: Monday – Friday: 08:00 AM – 10:00 PM Saturday: 08:00 AM – 08:00 PM Sunday: 08:00 AM – 06:00 PM (Mountain Standard Time — MST-7)

Our support team will review your request promptly and confirm whether the cancellation falls within the eligible window.

Important Notes

  • Refunds for approved cancellations will be issued back to the original payment method.
  • Processing times may vary depending on your financial institution.
  • To avoid delays, please include your full name, order number, and contact details when making a cancellation request.

If you have any questions about your order or need assistance, our dedicated team at Weller Recreation LLC is here to help.